Frequently Asked Questions

  • CallFlow AI is a fully automated virtual receptionist designed to handle every task a human receptionist does — without hiring staff. It can:

    • Answer calls 24/7

    • Book appointments directly in your scheduling system

    • Capture and organize leads automatically

    • Update promotions and specials whenever you need

    • Summarize every phone call so you know exactly what happened

    • Handle customer questions, cancellations, or rescheduling

    • Transfer calls to your team if needed

    It’s essentially like having a receptionist that never sleeps, never misses a call, and scales with your business.

    • Integration: CallFlow AI connects directly to your phone system and your scheduling software.

    • Customization: During setup, we build a call flow tailored to your business — menus, FAQs, appointment types, promotions, and scripts.

    • Automation: When someone calls, the AI:

      • Greets them professionally

      • Answers questions or provides info

      • Books or reschedules appointments in real time

      • Captures all lead information

      • Updates callers on current promotions automatically

      • Creates a detailed summary of the call for your records

    • Notifications: You receive call summaries, booked appointments, and leads via email, SMS, or directly in your CRM.

    • Book your free consultation on our site.

    • We review your current call system and discuss your needs.

    • We set up a customized CallFlow AI system for your business.

    • CallFlow AI begins managing calls, capturing leads, and updating your schedule immediately.

  • Updates to your AI receptionist are generally completed within the same day. For more complex changes, updates may take up to 48 hours to be fully implemented to ensure all call flows, promotions, and integrations are accurately configured. If you need assistance or want to request an update, please contact our support team via [email] or call us directly at [phone number].

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • All information is secure:

    • Calls and lead info are encrypted

    • Only authorized users can access your data

    • Fully compliant with major privacy and security standards

  • Yes. CallFlow AI creates detailed summaries of every call, including:

    • Caller name and contact info

    • Appointment details or actions taken

    • Questions asked

    • Notes on leads or follow-up items

    You can access these summaries anytime for complete transparency.

  • Absolutely. CallFlow AI books appointments directly into your scheduling software, so there’s no double entry. Every confirmed appointment is updated in real time.

  • Most businesses are ready in 2–5 business days, depending on complexity. After setup, CallFlow AI starts answering calls immediately.

  • No technical skills are required. We handle setup, integration, and customization. You simply review the call flow and approve it — CallFlow AI does the rest.